Move your digital product to the next level with thoughtful user experience.

We work with businesses offering digital services (for example Software-as-a-Service), companies with physical products, who want to enter into digital space or improve their online presence. We also help organisations focused on services to emphasise their offering and gain new customers.

We like to say that we act as an extension of your team. We choose close partnership, encouraging collaboration through workshops, reviews, and iterative design phases. Our project manager, Alex, ensures we have regular check-ins, feedback loops, and transparent communication every step of the way.

The timescale depends on the project scope and complexity, but most user experience projects take 4-12 weeks. A clear brief and early decisions on deliverables help streamline the timeline.

Budget is based on the project’s complexity, required research, design iterations, and scope. It’s important to align expectations with the agency early and agree on a clear cost structure.

A brief outlines project goals, target audience, deliverables, timeline, and budget. It ensures both parties have a shared understanding of expectations, reducing misunderstandings and scope creep.

Yes, research is a core part of user experience process. It may include user interviews, surveys, and usability testing to gather insights on user needs, pain points, and behaviours before design begins.

Our process typically includes discovery (research and brief), ideation (wireframes and prototypes), design, testing, and iteration. The steps may vary depending on the project’s needs.

Absolutely 🙂 We often work on redesigns, focusing on improving usability, updating visuals, or enhancing the user experience based on research and user feedback.