UX AuditWeb and mobile appsWebsites

The most impactful audit.

By using a variety of UX methods and tools, we assess where a product is succeeding, and where it's falling short.

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Insights

  • Business and user objectives workshop
  • Competitor analysis
  • Usability testing of chosen page/feature
  • Information architecture analysis
  • Checking compliance with UX standards

Deliverables

  • Insightful performance data
  • Applying usability heuristics
  • UX audit report
  • Actionable recommendations

What we focus on?

Information architecture

We analyse if users can find all the most important information in the short time.

Usability evaluation

We evaluate user interaction, focusing on execution of certain tasks and the simplicity of the flow.

Visual and interaction design

We assess the interface aesthetics, interactive elements, and accessibility to ensure alignment with best practices and standards.

Performance assessment

We evaluate the speed and responsiveness of the product, including page load times and the efficiency of technical SEO.

Customer journey

We identify bottlenecks or obstacles that may slow progression through the product or lead generation on the website.

Usability heuristics

We apply established usability heuristics (such as Nielsen’s 10 heuristics) to evaluate and address potential usability issues.

How we work?

We test why certain flows frustrate users and highlight potential improvements.

  • Design Audit
  • Heuristic Evaluation
  • Accessibility Testing

1Preparation

By thoroughly understanding your team, business, and product, we ensure a precise audit.

  • Kick-off workshop
  • Onboarding & alignment
  • Stakeholder interviews
  • Discuss pain points
  • Defining objectives

2Research and Analysis

During user research phase we gather insights into user behaviours and analyse chosen flow, pages or feature to enhance the overall user experience.

  • Research plan
  • UX analysis
  • User behaviour analysis
  • Setting up tests
  • Heuristic Evaluation
  • Accessibility Testing

3Report

We provide you with a detailed report of practical recommendations, a comprehensive design and feature analysis, including user journey insights for easy application.

Report

Some of achievements with our clients:

1B+

successful Yodel deliveries with our couriers mobile app.

160%

increased demo conversions for Informer software

£150K

daily revenue with our new website for Biograd

80%

Increase in subscriptions for eco-friendly brand Oceans

Boost your performance with UX Audit.

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